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Latest Stories

Top 7 CPaaS Trends to Lookout for in 2019

Communications-Platform-as a-Service (CPaaS) market is currently experiencing a period of exponential growth. According ...

Why Should You Invest in a Communication Platform?

  As communication is evolving, customers are using channels other than voice and email to interact with businesses and ...

Interview: On CPaaS, its Future in MEA, and Contextual Commu...

Although Cequens has started off as an SMS aggregator, serving customers in the Middle East and beyond, the foundational...

Digital Transformation in the Middle East

Gulf Cooperation Council (GCC) countries are leading the charge toward digital transformation and technological adoption...

Chatbots’ Potential in MEA’s Banking Sector

Many businesses and companies are shifting away from real-life, human interactions to automated conversational interacti...

Programmable Telecom to the Masses – The DIY Drag ‘n Drop Mo...

Although the CPaaS market is relatively young, its evolution is inevitable in today’s rapidly changing ecosystem. Origin...

The Rise of the Chatbot: Are bots here to stay?

Chatbots were the first inkling of Artificial Intelligence, driving decades of science fiction inspiration. Today, chatb...

6 Highly Effective Industry Use Cases for SMS

If you thought that SMS was just for confirmation messages and announcements, think again. More and more brands are real...

CPaaS++: The Future of CPaaS

Enterprises of nearly every size and industry depend on communication technology to enable seamless communication and co...

MEA’s Next-Gen Conversational Experiences: ChatApps, RCS, an...

The digital frontier has massively changed during the past two decades, evident with the prevalent use of the internet, ...

Cloud vs. On-Premise Solutions: The Pros and Cons

Technology changes rapidly, with smaller devices providing more computing power than ever. As the speed of development c...

Application-to-Peer (A2P) Messaging: A Beginner's Guide

A2P, P2P, and SMS are just some of the terms that have bubbled up through the new messaging ecosystem that we live in to...

How Effective is SMS for Mobile Engagement?

It’s hard to find a successful brand that doesn’t engage its customers on mobiles. With more than four billion people ow...

Digital Overhaul to MEA’s Banking Alerts and Notification Sy...

The banking sector usually needs to keep its customers apprised of their transaction history. Back in the day, the only ...

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