Reviews and Testimonials

“ Partnering with CEQUENS transformed our customer engagement. Their WhatsApp Business API and Chatbot provided a seamless, efficient way to communicate with our clients, ensuring faster response times and improved transparency. This technology has been invaluable as we onboard new clients rapidly, allowing us to maintain high-quality service and optimize our customer interactions. CEQUENS has truly elevated our communication strategy.”

“ stc Kuwait prides itself on a legacy of unwavering commitment to excellence, innovation, and customer satisfaction. We continuously strive to set new standards, ensuring that our customers experience the best telecommunications services, making us a trusted partner in their digital journey. Together with CEQUENS, we are set to reshape the landscape of telecommunications, offering unmatched experiences to our valued customers.”

“ CEQUENS solutions have played a pivotal role in actualizing our objective of elevating the customer experience within our rapidly growing Premium Card network. As a company committed to customer-centricity, we value the efficiency of WhatsApp for Business API and CEQUENS Omnichannel Chat in addressing queries and guiding users, as well as offering innovative solutions that empower customers and seamlessly facilitate their interaction with their consumer finance provider.”

“ CEQUENS and LEBARA’s collaboration enables LEBARA to add a new revenue stream to its core business leveraging its modern, state-of-the-art infrastructure. By adding CEQUENS to their partner network with their expertise in messaging solutions, we are ensuring seamless and robust communication channels for LEBARA businesses.”

“ CEQUENS WhatsApp Business API has proven to be a game-changer for us. Its user-friendly interface, coupled with its reliability and security features, have empowered us to elevate our client communication strategies. The seamless integration has streamlined our processes, allowing us to offer a more personalized and efficient service to our clients. CEQUENS has truly been a valuable partner in our journey towards providing exceptional client experiences.”

“ Since integrating CEQUENS WhatsApp Business API, we've seen a significant improvement in our ability to engage with our players. The API's ease of use and robust functionality have allowed us to offer timely and personalized communication, enhancing the overall user experience. The support and flexibility provided by the CEQUENS team have been invaluable, making it a vital component of our operational strategy. We're excited about the future possibilities this partnership holds for Tamatem.”

“ Through CEQUENS’s solutions we were able to engage with our customers across their channel of preference, providing them with a convenient and reliable suite of solutions to deal with queries, pricing, delivery, and complaints. We look forward to working on more marketing strategies with their solutions.”

“ Our goal is to provide our clients with solutions that make their transactions on our platform more meaningful. Deploying CEQUENS Bots, WhatsApp for Business API, and SMS API has enabled us to enhance the way Urenters reach out to us, positively impacting our ROI and client satisfaction rates.”

“ CEQUENS is uniquely complimentary to how OTO thinks and works, and we look forward to growing together. We intend to contribute significantly to the regional economy by joining forces with companies to unlock the full potential of homegrown technologies and build a generation of transformative enterprise solutions.”

“ CEQUENS is a partner that has relentlessly accompanied us on our journey. Our team was able to help us reach our customers more efficiently and with improved accuracy. This supported us in reaching more consumers and helped us raise awareness about our products in a secure and straightforward manner.”

“ One of the main goals of Saal’s Marketing team is working on and enhancing the communication process and how we should reach our customers for better service and delivering the latest promotions and offers related to our brands. CEQUENS’s tools made that happen easily and conveniently through the use of SMS API and CEQUENS Bots.”

“ CEQUENS’s pricing model was the most convenient in comparison with other service providers, it also provided us with flexibility with our integration requirements and requests. CEQUENS also has 10+ years of experience in the market and field, which made them the right partner for our technology and company.”

“ CEQUENS has a long-standing history in building results-oriented solutions. Specifically, their products to solve the MEA region’s biggest communications challenges. CEQUENS has a robust base of customer support and an international team; all of this combined made them stand out to us.”

“ As a communication-driven team in Decathlon, our mission is to spread our message to communities. By utilizing CEQUENS's SMS API solutions, we were able to connect with existing customers and onboard new customers rapidly and efficiently, inviting them to be part of the Decathlon experience with one click.”

“ We are tech-based startup in the food industry, and are always looking for partnerships that can provide us with the needed agility, dependability, and quality of service that helps us grow in an extremely competitive and demanding market. Working with CEQUENS has been super fulfilling and rewarding for us.”

“ We were in search of an omnichannel communication solutions provider that offered reliability, ease of integration, and efficient performance. In addition, we sought a partner who could offer customized solutions that catered to our unique needs and those of our portfolio companies. CEQUENS met all these criteria with their tech-forward solutions, customer-centric approach, and impressive global presence.”