CEQUENS Bots
Amplify engagement through AI-powered bots, delivering interactive experiences and instant responses across channels for meaningful customer interactions.
Learn more
From the first visit to brand ambassadorship
Nurturing loyalty with engagement
Extend lines of communication to your customers and turn them into lifelong brand ambassadors through a range of intelligent engagement tools.
Nurturing engagement with personalization
Speak to your customers on their preferred channels and communicate relevant information to boost their loyalty to your brand.
Personalizing the customer experience with timely and relevant communications leads to improved customer loyalty and retention rates
Communicating relevant information cultivates engagement and creates new opportunities for growth
Building your experience on the basis of behavioral data analysis leads to improved conversion rates
Products we recommend
Here's a list of handpicked CEQUENS products that can help you accelerate your CPaaS transformation journey.
CEQUENS Omnichannel Chat
Maintain strong digital connections and personalized engagement across platforms for seamless customer experiences.
Learn morePush Notification API
Engage users proactively with timely updates and promotions to facilitate brand interaction and customer engagement on their devices.
Learn moreCEQUENS Campaigns
Stimulate and sustain engagement with tailored campaigns, leveraging multi-channel outreach to drive impactful interactions
Learn moreOther use cases
Secure Digital Authentication Solutions
Explore CEQUENS' cutting-edge Digital Authentication solutions that ensure secure and seamless user verification. From two-factor authentication to biometric identity verification, our solutions offer robust security measures while enhancing user experience.
Revolutionizing Customer Support
Discover CEQUENS' innovative solutions for customer support, designed to streamline communication, resolve issues, and enhance customer satisfaction. Enable efficient ticket management, real-time assistance, and personalized support experiences to deliver exceptional customer care.
Next-Level Marketing Communication
Explore CEQUENS' solutions for transforming marketing communication strategies. From targeted messaging and personalized campaigns to automated customer engagement, our tools empower businesses to reach their audience with precision and impact.
Trusted by 2000+ Companies Across MENA and Beyond
“ Through CEQUENS’s solutions we were able to engage with our customers across their channel of preference, providing them with a convenient and reliable suite of solutions to deal with queries, pricing, delivery, and complaints. We look forward to working on more marketing strategies with their solutions. ”
Ayman Shamout
CEO
“ Our goal is to provide our clients with solutions that make their transactions on our platform more meaningful. Deploying CEQUENS Bots, WhatsApp for Business API, and SMS API has enabled us to enhance the way Urenters reach out to us, positively impacting our ROI and client satisfaction rates. ”
Omar Al-Ashi
Founder & CEO
“ As a communication-driven team in Decathlon, our mission is to spread our message to communities. By utilizing CEQUENS's SMS API solutions, we were able to connect with existing customers and onboard new customers rapidly and efficiently, inviting them to be part of the Decathlon experience with one click. ”
Carole Nady
Head - Digital Marketing
Get started
Thousands of businesses rely on our cloud communications platform to build stronger customer connections.