Scale up your business communications with WhatsApp Business Solution and CEQUENS Chat. Find out how. Contact Sales
CEQUENS Communication Platform is the award-winning quintessential channel for business communication. We designed it with the future of communication in mind and engineered its infrastructure to be highly reliable. It is an empowering tool for thousands of businesses paving the way for better, faster, and stronger customer connections. Our Communication Platform is supported by innovative technologies and brings together several services and features. In this article, we compiled all the information you need to help you get started on the platform.
CEQUENS Communication Platform provides omnichannel communication services and APIs that enable businesses and developers to communicate with their customer base worldwide. It leverages the latest cloud technologies with a plug and play platform that caters to all communication needs and features a comprehensive portfolio of omnichannel communication services that are reliable, scalable, and cost-effective.
Users can run campaigns, send notifications, and validate their contact lists using a simple, user-friendly web interface. Our Communication Platform leverages business communication across various channels such as SMS, chat applications, chatbots, and more.
Harnessing a combination between intuitive design and a capable set of features, CEQUENS Chat brings multichannel interactions to a single interface. Users have the ability to create and deliver customer experiences that extend to any messaging app through one multifaceted platform. The platform supports the most popular messaging channels among consumers – namely WhatsApp, Messenger, Apple Business Chat, Google RCS, and more. It also brings integration capabilities with website chat widgets, making it a well-rounded customer care solution for multiple industries.
The hassle-free, end-to-end solution manages the masses of messages that businesses receive every day in one window, increasing efficiency and decreasing disarray. The business’s customer care department will be able to manage such high traffic through either live chat engagement or chatbot deployment, which is a main feature our engineers are offering within the platform. Industry-specific scenarios are designed for chatbots to maintain messaging consistency and ensure a non-stop flow of timely responses. This furthermore heightens the experience, resulting in improved levels of customer satisfaction.
Campaign Wizard from CEQUENS is the ultimate tool for effective SMS marketing campaigns. You can create and start your campaign in only four simple steps: recipient details, message content, settings, and confirmation. Through Campaign Wizard, you can send the following types of SMS to anyone around the world, and it also shows you detailed analytics and reports on each type.
We offer WhatsApp Business Solution as part of our Communication Platform, combining several chat solutions and APIs that help businesses adopt efficient technologies to enhance their communication. Through integrating the WhatsApp Business API, CEQUENS will provide businesses with a two-way communication channel with clients that offers multiple engagement mechanisms, such as Templates and Sessions.
WhatsApp has listed CEQUNES as a WhatsApp Business Solution Provider. You can test the service using the WhatsApp Business Sandbox section on the Platform's Dashboard for free.
CEQUENS is a global Communication-Platform-as-a-Service (CPaaS) provider that aims to bridge communication gaps in a communication-driven world.
Powered by innovation and guided by a cloud-first and mobile-first approach, CEQUENS provides omnichannel communication services and APIs that enable businesses to communicate with their customer base worldwide.
CEQUENS proprietary, PCI/DSS compliant Communication Platform leverages the latest cloud technologies and features a comprehensive portfolio of services that are industry-focused, agile, scalable, and cost-effective.
As an Endeavor Entrepreneur and industry player, CEQUENS plays a pivotal role in transforming business communication.
The global Communication-Platform-as-a-Service (CPaaS) market is expected to be ...
On December 2016, I travelled to Las Vegas, Nevada to attend AWS re:Invent event...
2020 has been a tough year. However, the Communication-Platform-as a-Service (CP...
For the past period, marketers have found it difficult to raise customer satisfa...