WhatsApp Business Solution

Two billion customers at your fingertips.

Take your customer engagement further than ever before. Break space and time boundaries using communication APIs validated by WhatsApp.

Talk to sales
WhatsApp Business Solution
Trusted by 400+ businesses worldwide.

A brand-new experience that makes business personal.

WhatsApp Business is the most customer-friendly conversational platform where all the big brands hang out. Use WhatsApp Business to build your brand's presence and connect with every type of customer on the most popular messaging app in the world. Engage with customers in two ways that elevate your service quality.

Business-initiated

Stay in touch with automated templates that connect you with opted-in customers to send transactional updates and other important reminders.

Business-initiated
Issue resolution

Use templates to respond to frequently asked questions and achieve instant delivery.

Appointment reminders

Send frequent reminders and updates to customers who choose to receive them.

Account alerts

Enforce high levels of security by sending all sorts of alerts to help customers take the needed actions.

Shipping status

Offer live shipment tracking for couriers and delivery services.

Payment confirmation

Initiate sales directly from WhatsApp by accepting payments and sending confirmation texts.

Push notifications

Alert your customers to any product updates, service changes, or subscription status.

User-initiated

Create a shared experience between your sales and support teams with instant responses to customer inquiries and frequently asked questions.

User-initiated
Live support

Offer round the clock live agent support to cater to customer-initiated inquiries.

Private conversations

Use WhatsApp's end-to-end encryption to respond to customers in a secure environment.

Platform integrations

Merge your existing CRM databases, ticketing systems, or ERP platforms with WhatsApp Business.

Feedback collection

Send surveys to customers or directly ask them for service feedback to help you improve.

Sales cycle

Cross-sell or upsell customers on the items of their choice and achieve your sales targets.

24-hour window

Respond to any customer-initiated texts for free during the first 24 hours.

Business-initiated

Stay in touch with automated templates that connect you with opted-in customers to send transactional updates and other important reminders.

Business-initiated
Issue resolution

Use templates to respond to frequently asked questions and achieve instant delivery.

Appointment reminders

Send frequent reminders and updates to customers who choose to receive them.

Account alerts

Enforce high levels of security by sending all sorts of alerts to help customers take the needed actions.

Shipping status

Offer live shipment tracking for couriers and delivery services.

Payment confirmation

Initiate sales directly from WhatsApp by accepting payments and sending confirmation texts.

Push notifications

Alert your customers to any product updates, service changes, or subscription status.

User-initiated

Create a shared experience between your sales and support teams with instant responses to customer inquiries and frequently asked questions.

User-initiated
Live support

Offer round the clock live agent support to cater to customer-initiated inquiries.

Private conversations

Use WhatsApp's end-to-end encryption to respond to customers in a secure environment.

Platform integrations

Merge your existing CRM databases, ticketing systems, or ERP platforms with WhatsApp Business.

Feedback collection

Send surveys to customers or directly ask them for service feedback to help you improve.

Sales cycle

Cross-sell or upsell customers on the items of their choice and achieve your sales targets.

24-hour window

Respond to any customer-initiated texts for free during the first 24 hours.

World-class quality solution for world-class quality communication.

Deliver the type of reliable communication that is just right for your customers with WhatsApp Business. Get access today and enjoy the most seamless and secure two-way messaging experience there is.

WhatsApp Business API

We take pride in providing innovative, customer-centric communication APIs. We also help you host, manage, and support the end-to-end onboarding process with Meta Inc.

Read API documentation

                  
                    
                      curl --request POST \
                    
                  
                    
                      --url https://apis.cequens.com/conversation/wab/v1/messages/ \
                    
                  
                    
                      --header 'Accept: application/json' \
                    
                  
                    
                      --header 'Authorization: Bearer ' \
                    
                  
                    
                      --header 'Content-Type: application/json' \
                    
                  
                    
                      --data '
                    
                  
                    
                      {
                    
                  
                    
                      "to": "123456789",
                    
                  
                    
                      "type": "text",
                    
                  
                    
                      "recipient_type": "individual",
                    
                  
                    
                      "preview_url": false,
                    
                  
                    
                      }
                    
                  
                    
                      "body": "<Message Text>"
                    
                  
                    
                      }
                    
                  
                    
                      '
                    
                  
                  

                  
                    
                      const fetch require('node-fetch');
                    
                  
                    
                        
                    
                  
                    
                      const url 'https://apis.cequens.com/conversation/wab/v1/messages/';
                    
                  
                    
                      const options {
                    
                  
                    
                      method: 'POST',
                    
                  
                    
                      headers: {
                    
                  
                    
                      Accept: 'application/json',
                    
                  
                    
                      'Content-Type': 'application/json',
                    
                  
                    
                      Authorization: 'Bearer '
                    
                  
                    
                      },
                    
                  
                    
                      body: JSON.stringify({
                    
                  
                    
                      to: '123456789' ,
                    
                  
                    
                      type: 'text' ,
                    
                  
                    
                      recipient_type: 'individual' ,
                    
                  
                    
                      preview_url: false ,
                    
                  
                    
                      text: {body: JSON.stringify( '<Message Text>' )}
                    
                  
                    
                      })
                    
                  
                    
                      };
                    
                  
                    
                        
                    
                  
                    
                      fetch(url, options)
                    
                  
                    
                      .then(res => res.json())
                    
                  
                    
                      .then(json => console.log(json))
                    
                  
                    
                      .catch(err => console.error('error:' err));
                    
                  
                  

                  
                    
                      require 'uri'
                    
                  
                    
                      require 'net/http'
                    
                  
                    
                      require 'openssl'
                    
                  
                    
                        
                    
                  
                    
                      url URI("https://apis.cequens.com/conversation/wab/v1/messages/")
                    
                  
                    
                        
                    
                  
                    
                      http Net::HTTP.new(url.host, url.port)
                    
                  
                    
                      http.use_ssl true
                    
                  
                    
                        
                    
                  
                    
                      request Net::HTTP::Post.new(url)
                    
                  
                    
                      request["Accept"'application/json'
                    
                  
                    
                      request["Content-Type"'application/json'
                    
                  
                    
                      request["Authorization"'Bearer '
                    
                  
                    
                      request.body "{\"to\":\"123456789\",\"type\":\"text\",\"recipient_type\":\"individual\",\"preview_url\":false,\"text\":{\"body\":\"\"}}"
                    
                  
                    
                        
                    
                  
                    
                      response http.request(request)
                    
                  
                    
                      puts response.read_body
                    
                  
                  

                  
                    
                      <?php
                    
                  
                    
                        
                    
                  
                    
                      $curl curl_init();
                    
                  
                    
                      curl_setopt_array($curl, [
                    
                  
                    
                      CURLOPT_URL => "https://apis.cequens.com/conversation/wab/v1/messages/",
                    
                  
                    
                      CURLOPT_RETURNTRANSFER => true,
                    
                  
                    
                      CURLOPT_ENCODING => "",
                    
                  
                    
                      CURLOPT_MAXREDIRS => 10,
                    
                  
                    
                      CURLOPT_TIMEOUT => 30,
                    
                  
                    
                      CURLOPT_CUSTOMREQUEST  => "POST",
                    
                  
                    
                      CURLOPT_POSTFIELDS => "{\"to\":\"123456789\",\"type\":\"text\",\"recipient_type\":\"individual\",\"preview_url\":false,\"text\":{\"body\":\"\"}}",
                    
                  
                    
                      CURLOPT_HTTPHEADER => [
                    
                  
                    
                      "Accept: application/json",
                    
                  
                    
                      "Authorization: Bearer ",
                    
                  
                    
                      "Content-Type: application/json",
                    
                  
                    
                      ],
                    
                  
                    
                      ]);
                    
                  
                    
                         
                    
                  
                    
                      $response curl_exec($curl);
                    
                  
                    
                      $err curl_error($curl);
                    
                  
                    
                         
                    
                  
                    
                      curl_close($curl);
                    
                  
                    
                         
                    
                  
                    
                      if ($err{
                    
                  
                    
                      echo "cURL Error #:" $err;
                    
                  
                    
                      else {
                    
                  
                    
                      echo $response;
                    
                  
                    
                      }
                    
                  
                  

                  
                    
                      import requests
                    
                  
                    
                         
                    
                  
                    
                      url "https://apis.cequens.com/conversation/wab/v1/messages/"
                    
                  
                    
                         
                    
                  
                    
                      payload {
                    
                  
                    
                      "to" "123456789",
                    
                  
                    
                      "type" "text",
                    
                  
                    
                      "recipient_type" "individual",
                    
                  
                    
                      "preview_url" false,
                    
                  
                    
                      "text" {"body""<Message Text>"}
                    
                  
                    
                      }
                    
                  
                    
                      headers {
                    
                  
                    
                      "Accept" "application/json",
                    
                  
                    
                      "Content-Type" "application/json",
                    
                  
                    
                      "Authorization" "Bearer "
                    
                  
                    
                      }
                    
                  
                    
                         
                    
                  
                    
                      response requests.request("POST"url, json=payload, headers=headers)
                    
                  
                    
                         
                    
                  
                    
                      print(response.text)
                    
                  
                  

A perfect fit for every industry.

WhatsApp Business and WhatsApp Business APIs are right for any size of business. As messaging experts, we are recognized by WhatsApp as a solution provider for all industries so you can connect with customers simply, securely, and reliably.

Using WhatsApp Business and FAQ bot through CEQUENS platform has made our interaction with our clients much easier and way more efficient. We are now able to share all kinds of media with our customers while making sure to support them and answer all their questions 24/7. Our engagement with CEQUENS team throughout the process has been very smooth and we have started seeing the improved business results immediately.

Eng. Mohammed Hammed

Digital Marketing Manager, Madar Building Materials

Chatbot

Virtual assistants that do all the work.

Chatbot

Deploy artificially intelligent chatbots with 24/7 availability and witness the unity of human and digital customer interactions.

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Chatbot

Multichannel Chat

Single interface. Multiple interactions.

Multichannel Chat

Offer customer support and brand engagement with multichannel integrations on WhatsApp, Messenger, iMessage, Google RCS, and more.

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Multichannel Chat

Empowering Business. Inspiring Innovation.

Our edge is cutting edge.

Scalable

A highly customizable platform with a pay-as-you-go model and cloud architecture support.

Integrable

Smooth unity across multiple channels and multi-segment audiences.

Reliable

99.96% uptime with smart routing technologies and regular web penetration testing.

Global

Regional regulatory awareness that caters to various enterprises worldwide.

100

milliseconds transit time

900+

route alternatives

10

billion big data records

24/7

priority live support

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