WhatsApp Business Solution, Engage with Customers Worldwide | CEQUENS

Scale up your business communications with WhatsApp Business Solution and CEQUENS Chat. Find out how. Contact Sales

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WhatsApp Business Solution

Engage with 2 billion customers worldwide



Scale up your business communication and connect with customers on the world’s most popular messaging app.


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CEQUENS_WhatApp_Business_Solution@2x
Group 6@2x

Hey there! We’re all using WhatsApp.

Reach more customers on
a large scale


Now you can connect with various personas over their favorite channel and elevate your
customer communication experience, using a simple, user-friendly interface that takes your
business communication to the next level.

Use Cases

A whole new
experience for you,
and your customers

Notifications

Enrich your messaging experience through automated messages and notifications, delivery alerts and booking appointments.

Customer Support

Empower your sales and support teams to instantly respond to service support inquiries and answer frequently asked questions.


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WhatsApp Business Use Cases
  • Hello. I need to upgrade my subscription please.
  • Welcome to Customer Care.
  • Your account has been upgraded.
  • Thank you.
  • Hello Anna. Your order has been shipped.
  • When should I expect it to arrive?
  • Tomorrow morning.
  • Thank you.

Introducing CEQUENS Chat

Track All Your Conversations With One Interface


Oversee and monitor all incoming conversations, measure response rates, and enhance your customers' experience with our hassle-free conversational platform.

Learn More
CEQUENS Chat

How CEQUENS can help


We're the communication experts you can count on

Reliable Communication APIs
Reliable
Communication APIs

We take pride in providing innovative, customer-centric communication APIs. Be the first to introduce WhatsApp Business to your region.

Fast and Easy Implementation
Fast and Easy
Implementation

Our experts can help you host, manage, and support the end-to-end onboarding process of your business communication channel.

All-in-one Conversational Platform
All-In-One
Conversational Platform

Choose to manage your live conversations or design your automated scenarios and save the hassle of monitoring all the messages by yourself.


Integration Options


With CEQUENS, you can trust your business is delivering world-class quality communication that
your customers can rely on.

gear@2x
Integrate your APIs in minutes

Get access to WhatsApp Business Solution and enjoy a seamless and secure two-way messaging experience with your customers.

chatbot@2x-1
Build or integrate your own bot

Automate conversations and increase the efficiency of support agents with an smart bot, specially designed for your communication needs.


Session vs. Template Messages

Two ways you can make use of
WhatsApp Business APIs


Messages showcase users’ information and can be sent in multiple languages based on your customers' destination.

Customer Care

Session Messages


  • Conversations are initiated by customers.

  • Messages can be used to send private messages and respond to service support inquiries.

Notifications

Template Messages


  • Messages initiated by businesses can be sent to customers at any time.

  • Messages can be used to send reminders, delivery notifications, two-factor authentication codes, etc.

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