CEQUENS announced as a Meta Business Partner. Learn more
CEQUENS announced as a Meta Business Partner. Learn more
Take your customer engagement further than ever before. Break space and time boundaries using communication APIs validated by WhatsApp.
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WhatsApp Business is the most customer-friendly conversational platform where all the big brands hang out. Use WhatsApp Business to build your brand's presence and connect with every type of customer on the most popular messaging app in the world. Engage with customers in two ways that elevate your service quality.
Stay in touch with automated templates that connect you with opted-in customers to send transactional updates and other important reminders.
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Use templates to respond to frequently asked questions and achieve instant delivery.
Send frequent reminders and updates to customers who choose to receive them.
Enforce high levels of security by sending all sorts of alerts to help customers take the needed actions.
Offer live shipment tracking for couriers and delivery services.
Initiate sales directly from WhatsApp by accepting payments and sending confirmation texts.
Alert your customers to any product updates, service changes, or subscription status.
Create a shared experience between your sales and support teams with instant responses to customer inquiries and frequently asked questions.
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Offer round the clock live agent support to cater to customer-initiated inquiries.
Use WhatsApp's end-to-end encryption to respond to customers in a secure environment.
Merge your existing CRM databases, ticketing systems, or ERP platforms with WhatsApp Business.
Send surveys to customers or directly ask them for service feedback to help you improve.
Cross-sell or upsell customers on the items of their choice and achieve your sales targets.
Respond to any customer-initiated texts for free during the first 24 hours.
Stay in touch with automated templates that connect you with opted-in customers to send transactional updates and other important reminders.
Use templates to respond to frequently asked questions and achieve instant delivery.
Send frequent reminders and updates to customers who choose to receive them.
Enforce high levels of security by sending all sorts of alerts to help customers take the needed actions.
Offer live shipment tracking for couriers and delivery services.
Initiate sales directly from WhatsApp by accepting payments and sending confirmation texts.
Alert your customers to any product updates, service changes, or subscription status.
Create a shared experience between your sales and support teams with instant responses to customer inquiries and frequently asked questions.
Offer round the clock live agent support to cater to customer-initiated inquiries.
Use WhatsApp's end-to-end encryption to respond to customers in a secure environment.
Merge your existing CRM databases, ticketing systems, or ERP platforms with WhatsApp Business.
Send surveys to customers or directly ask them for service feedback to help you improve.
Cross-sell or upsell customers on the items of their choice and achieve your sales targets.
Respond to any customer-initiated texts for free during the first 24 hours.
Deliver the type of reliable communication that is just right for your customers with WhatsApp Business. Get access today and enjoy the most seamless and secure two-way messaging experience there is.
We take pride in providing innovative, customer-centric communication APIs. We also help you host, manage, and support the end-to-end onboarding process with Meta Inc.
curl --request POST \
--url https://apis.cequens.com/conversation/wab/v1/messages/ \
--header 'Accept: application/json' \
--header 'Authorization: Bearer ' \
--header 'Content-Type: application/json' \
--data '
{
"to": "123456789",
"type": "text",
"recipient_type": "individual",
"preview_url": false,
}
"body": "<Message Text>"
}
'
const fetch = require('node-fetch');
const url = 'https://apis.cequens.com/conversation/wab/v1/messages/';
const options = {
method: 'POST',
headers: {
Accept: 'application/json',
'Content-Type': 'application/json',
Authorization: 'Bearer '
},
body: JSON.stringify({
to: '123456789' ,
type: 'text' ,
recipient_type: 'individual' ,
preview_url: false ,
text: {body: JSON.stringify( '<Message Text>' )}
})
};
fetch(url, options)
.then(res => res.json())
.then(json => console.log(json))
.catch(err => console.error('error:' + err));
require 'uri'
require 'net/http'
require 'openssl'
url = URI("https://apis.cequens.com/conversation/wab/v1/messages/")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Accept"] = 'application/json'
request["Content-Type"] = 'application/json'
request["Authorization"] = 'Bearer '
request.body = "{\"to\":\"123456789\",\"type\":\"text\",\"recipient_type\":\"individual\",\"preview_url\":false,\"text\":{\"body\":\"\"}}"
response = http.request(request)
puts response.read_body
<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://apis.cequens.com/conversation/wab/v1/messages/",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => "{\"to\":\"123456789\",\"type\":\"text\",\"recipient_type\":\"individual\",\"preview_url\":false,\"text\":{\"body\":\"\"}}" ,
CURLOPT_HTTPHEADER => [
"Accept: application/json",
"Authorization: Bearer ",
"Content-Type: application/json",
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}
import requests
url = "https://apis.cequens.com/conversation/wab/v1/messages/"
payload = {
"to" : "123456789",
"type" : "text",
"recipient_type" : "individual",
"preview_url" : false,
"text" : {"body": "<Message Text>"}
}
headers = {
"Accept" : "application/json",
"Content-Type" : "application/json",
"Authorization" : "Bearer "
}
response = requests.request("POST", url, json=payload, headers=headers)
print(response.text)
WhatsApp Business and WhatsApp Business APIs are right for any size of business. As messaging experts, we are recognized by WhatsApp as a solution provider for all industries so you can connect with customers simply, securely, and reliably.
Using WhatsApp Business and FAQ bot through CEQUENS platform has made our interaction with our clients much easier and way more efficient. We are now able to share all kinds of media with our customers while making sure to support them and answer all their questions 24/7. Our engagement with CEQUENS team throughout the process has been very smooth and we have started seeing the improved business results immediately.
Eng. Mohammed Hammed
Digital Marketing Manager, Madar Building Materials
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Deploy artificially intelligent chatbots with 24/7 availability and witness the unity of human and digital customer interactions.
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Offer customer support and brand engagement with multichannel integrations on WhatsApp, Messenger, iMessage, Google RCS, and more.
A highly customizable platform with a pay-as-you-go model and cloud architecture support.
Smooth unity across multiple channels and multi-segment audiences.
99.96% uptime with smart routing technologies and regular web penetration testing.
Regional regulatory awareness that caters to various enterprises worldwide.
milliseconds transit time
route alternatives
billion big data records
priority live support
