October 22, 2018
Simplifying communications is at the heart of what we do, and today we’re proud to introduce Cequens Chatbot, a revolutionary solution that will take your business communication to the next level. Our chatbot was designed using the latest Artificial Intelligence (AI) and NLP technologies, allowing you to bring your brand to life and seamlessly engage with your customers anytime, anywhere. With your personalized virtual companion, you can now listen to your customers and offer suggested actions; even better, you’ll be gaining their trust and loyalty through enhanced conversational experiences.
It's comprehensive, holistic, and empowered by
a set of core modules that allow for a wide range of integrations.
Enriching your customers' engagement experiences
Minimize the time you spend replying to every single customer by setting automated greetings and responses.
Retain brand loyalty by responding to your customers timely and allowing them to book or change their flight or hotel.
Allow your customers to inquire about their personal accounts or report stolen cards in a few simple steps.
Provide your customers with instant assistance, to enrich their engagement experience and assure their brand loyalty.
Reach your target audience directly to survey a new product or send seasonal promotions on behalf of your clients.
Allow your customers to process their orders online and suggest additional products that might interest them.