CPaaS for business: definitions, benefits, and implementatio...
The global Communication-Platform-as-a-Service (CPaaS) market is expected to be valued at USD 17 billion within the comi...
What is Serverless Computing and how compelling it is for Sa...
On December 2016, I travelled to Las Vegas, Nevada to attend AWS re:Invent event. I remember that my understanding, know...
December 29, 2021 CPaaS Communication Platform Communication APIs Digital Communications Conversational Platform
Top 5 CPaaS trends to look out for in 2021
2020 has been a tough year. However, the Communication-Platform-as a-Service (CPaaS) market remains booming and is expec...
CPaaS 3.0: 5 methods of transforming customer experience str...
For the past period, marketers have found it difficult to raise customer satisfaction rates. Despite this, 70% of busine...
Bridging the Communication Gap during Critical Times
Six weeks into the year 2020, COVID-19 became a household name. One month after, the World Health Organization used the ...
5 Practical Business Use Cases of CPaaS to Drive Customer En...
Customer journeys are getting more fragmented every day. Newer ways of communication are emerging more quickly than ever...
March 03, 2020 Insight CPaaS SMS Use Cases Communication Platform WhatsApp Business API WhatsApp Business Solution ChatApps
Top CPaaS Trends in 2020
Communication Platform as a Service (CPaaS) has emerged a few years ago to enhance business communication protocols. Sin...
Why More Businesses Use CPaaS to Power Conversational Commer...
Communications Platform as a Service (CPaaS) brings together various communications — calls, social messages, SMS, ema...
Facts and Myths about the Cloud
More companies entrust their technology to the cloud than ever, but many have concerns about this "seamless digital in...
June 03, 2019 Insight CPaaS Communication Platform Communication APIs Communication Digital Communications
Everything You Wanted to Know About UCaaS and CPaaS
UCaaS and CPaaS sound like two confusing acronyms, but these two terms aren't as scary as one might think. The busines...