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Story Hub


All the news, stories and insights you need
to know about enterprise communication.

Latest Stories

6 Key Features Of SMS APIs That Businesses Need To Use

Communication is key to any brand. Information may be lost or poorly conveyed as businesses navigate between telecommuni...

7 Examples of how MEA Businesses are using WhatsApp Business

WhatsApp, one of the most popular messaging platforms around the world, brings together text, voice, and video, in one c...

How Chatbots Will Transform Customer Support in MENA

Business is booming in the Middle East and North Africa (MENA) region, with year-on-year growth expected at 3.1 percent ...

WhatsApp Business: Customer Care Messages vs. Template Messa...

WhatsApp has over 2 billion users worldwide, and they send over 65 billion messages every day. That number edges out its...

How to Leverage WhatsApp Business API across the Customer Jo...

Brands seeking to connect and engage their customers now have a new opportunity with mobile messaging. When it comes to ...

Top Marketing Activities Businesses Need to Consider in Crit...

No one can deny that the entire world has drastically changed in the past few weeks after the spread of coronavirus. Peo...

5 SMS Marketing Tips to Reduce a COVID-19 Sales Slump

As an ever-growing number of countries issue "shelter-in-place" orders to stop the spread of COVID-19, the majority of t...

5 Types of Messages to Send to Customers during COVID-19

The COVID-19 pandemic has taken the world by storm. Entire cities have been put under lockdown and economies have been d...

WhatsApp Business API: How It Works

WhatsApp is everywhere. It’s the most popular messaging app, with over two billion users spread across 180 countries. On...

5 Reasons Why You Should Use WhatsApp Business API

WhatsApp is the most popular chat platform in the world with over 1.6 billion active users across 180 different countrie...

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