CEQUENS Story Hub Blog, All you need to know about business communication

Scale up your business communications with WhatsApp Business Solution and CEQUENS Chat. Find out how. Contact Sales

Story Hub


All the news, stories and insights you need
to know about enterprise communication.

Latest Stories

6 mistakes to avoid while planning SMS campaigns

SMS marketing is just as demanding as it is desired. There are various factors to consider prior to running a proper SMS...

How chatbots earned a spot in the customer support ecosystem

The world of customer support has a rich history. By the looks of it, it’s going to have a rich future as well. Breakthr...

4 reasons why consumers are interested in Live Chat

Live chat is important. It is also preferable over other methods of communication as it allows customers to receive imme...

A beginner's guide to Conversational Marketing

Marketing is a force of nature. Just like energy, it can never cease to exist. It only evolves from one form to the othe...

How banks can deliver seamless customer experiences on Whats...

Conversational platforms such as WhatsApp provide businesses with the opportunity to leverage existing technology and us...

The best customer engagement strategies for 2021

Having customers that don’t constantly interact with your brand is similar to not having customers at all. As exciting a...

What is Serverless Computing and how compelling it is for Sa...

On December 2016, I travelled to Las Vegas, Nevada to attend AWS re:Invent event. I remember that my understanding, know...

Top 5 CPaaS trends to look out for in 2021

2020 has been a tough year. However, the Communication-Platform-as a-Service (CPaaS) market remains booming and is expec...

CEQUENS Chat: A Multichannel Conversational Platform for the...

CEQUENS Chat, the all-in-one messaging solution for enterprises, is available today for businesses looking to invest in ...

Everything you need to know about WhatsApp Business in MEA

With more than 2 billion customers worldwide, WhatsApp is one of the world's most-used communication tools. In the Middl...