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All the news, stories and insights you need
to know about enterprise communication.

Latest Stories

Voice Surveys: How Effective Are They in Getting Customer Fe...

Do you wish you could read your customers' minds? It's difficult to improve your products, services and practices withou...

Top Six Drivers of the Cloud Communications Market

  The cloud has become extremely important to the communications industry, paving the way for innovation and ease of use...

Cequens: Another Great Year Has Come to An End

As we start a new year, we’d like to thank you for your continuous support and trust in Cequens with your communication ...

5 Effective Ways Banks Can Leverage SMS to Offer Next-Level ...

Today's consumers are tech-savvy. Thus, it's important for the banking sector to modernize its processes. Banks can leve...

7 Key Characteristics That Define CPaaS

In the fourth industrial revolution, omnichannel communication will be at the heart of successful business operations. T...

Top 7 CPaaS Trends to Lookout for in 2019

Communications-Platform-as a-Service (CPaaS) market is currently experiencing a period of exponential growth. According ...

Why Should You Invest in a Communication Platform?

  As communication is evolving, customers are using channels other than voice and email to interact with businesses and ...

Interview: On CPaaS, its Future in MEA, and Contextual Commu...

Although Cequens has started off as an SMS aggregator, serving customers in the Middle East and beyond, the foundational...

Digital Transformation in the Middle East

Gulf Cooperation Council (GCC) countries are leading the charge toward digital transformation and technological adoption...

Chatbots’ Potential in MEA’s Banking Sector

Many businesses and companies are shifting away from real-life, human interactions to automated conversational interacti...

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