CEQUENS Story Hub Blog, All you need to know about business communication

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Story Hub


All the news, stories and insights you need
to know about enterprise communication.

Latest Stories

How to use mobile marketing for great customer experiences i...

During Ramadan demand is high, and consumers are continuously on the hunt for items that make their Ramadan gatherings u...

Everything you need to know about CEQUENS Communication Plat...

CEQUENS Communication Platform is the award-winning quintessential channel for business communication. We designed it wi...

CPaaS for business: definitions, benefits, and implementatio...

The global Communication-Platform-as-a-Service (CPaaS) market is expected to be valued at USD 17 billion within the comi...

6 mistakes to avoid while planning SMS campaigns

SMS marketing is just as demanding as it is desired. There are various factors to consider prior to running a proper SMS...

How chatbots earned a spot in the customer support ecosystem

The world of customer support has a rich history. By the looks of it, it’s going to have a rich future as well. Breakthr...

4 reasons why consumers are interested in Live Chat

Live chat is important. It is also preferable over other methods of communication as it allows customers to receive imme...

A beginner's guide to Conversational Marketing

Marketing is a force of nature. Just like energy, it can never cease to exist. It only evolves from one form to the othe...

How banks can deliver seamless customer experiences on Whats...

Conversational platforms such as WhatsApp provide businesses with the opportunity to leverage existing technology and us...

The best customer engagement strategies for 2021

Having customers that don’t constantly interact with your brand is similar to not having customers at all. As exciting a...

What is Serverless Computing and how compelling it is for Sa...

On December 2016, I travelled to Las Vegas, Nevada to attend AWS re:Invent event. I remember that my understanding, know...