CEQUENS Story Hub Blog, All you need to know about business communication

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Story Hub


All the news, stories and insights you need
to know about enterprise communication.

Latest Stories

10 WhatsApp Business Use Cases for Retail

There is no deny that it's been a shaky year for retailers around the world. Since the COVID-19 pandemic spiraled out of...

CPaaS 3.0: 5 methods of transforming customer experience str...

For the past period, marketers have found it difficult to raise customer satisfaction rates. Despite this, 70% of busine...

Beyond COVID-19: How to Use WhatsApp Business for Education

It is back-to-school season once more and there is too much at stake this time. This staggering year has left parents, s...

Bridging the Communication Gap during Critical Times

Six weeks into the year 2020, COVID-19 became a household name. One month after, the World Health Organization used the ...

5 WhatsApp Business Use Cases for Healthcare

Communication is a process as old as time, used to transfer information between individuals or groups. As civilizations ...

Why businesses should use WhatsApp Business API

WhatsApp has taken the world by storm since its release over a decade ago. In fact, it has become the standard platform ...

Introducing WhatsApp Business Solution and CEQUENS Chat

CEQUENS recently announced a deal with WhatsApp – a subsidiary of Facebook Inc. – to bring WhatsApp Business Solution to...

A Guide to Chatbots for Small Businesses

Contrary to popular belief, chatbots have been around since 1966. ELIZA was the first chatbot, created by Joseph Weizenb...

5 Practical Business Use Cases of CPaaS to Drive Customer En...

Customer journeys are getting more fragmented every day. Newer ways of communication are emerging more quickly than ever...

6 Key Features Of SMS APIs That Businesses Need To Use

Communication is key to any brand. Information may be lost or poorly conveyed as businesses navigate between telecommuni...