Everything you need to know about CEQUENS Communication Plat...
CEQUENS Communication Platform is the award-winning quintessential channel for business communication. We designed it wi...
CPaaS for business: definitions, benefits, and implementatio...
The global Communication-Platform-as-a-Service (CPaaS) market is expected to be valued at USD 17 billion within the comi...
6 mistakes to avoid while planning SMS campaigns
SMS marketing is just as demanding as it is desired. There are various factors to consider prior to running a proper SMS...
February 15, 2021 Insight Customer Engagement Chatbot 2FA Digital Communications Customer Experience Customer Communications
How chatbots earned a spot in the customer support ecosystem
The world of customer support has a rich history. By the looks of it, it’s going to have a rich future as well. Breakthr...
February 07, 2021 Products Customer Engagement Digital Communications WhatsApp Business Solution CEQUENS Chat Customer Communications
4 reasons why consumers are interested in Live Chat
Live chat is important. It is also preferable over other methods of communication as it allows customers to receive imme...
January 24, 2021 Insight Customer Engagement Digital Communications Conversational Marketing Conversational Platform
A beginner's guide to Conversational Marketing
Marketing is a force of nature. Just like energy, it can never cease to exist. It only evolves from one form to the othe...
How banks can deliver seamless customer experiences on Whats...
Conversational platforms such as WhatsApp provide businesses with the opportunity to leverage existing technology and us...
January 10, 2021 Insight Customer Engagement conversational commerce Digital Communications CEQUENS Chat
The best customer engagement strategies for 2021
Having customers that don’t constantly interact with your brand is similar to not having customers at all. As exciting a...
What is Serverless Computing and how compelling it is for Sa...
On December 2016, I travelled to Las Vegas, Nevada to attend AWS re:Invent event. I remember that my understanding, know...
December 29, 2021 CPaaS Communication Platform Communication APIs Digital Communications Conversational Platform
Top 5 CPaaS trends to look out for in 2021
2020 has been a tough year. However, the Communication-Platform-as a-Service (CPaaS) market remains booming and is expec...