Story Hub

Live chat is important. It is also preferable over other methods of communication as it allows customers to receive imme...

Aly Osama

Conversational platforms such as WhatsApp provide businesses with the opportunity to leverage existing technology and us...

CEQUENS Team

With more than 2 billion customers worldwide, WhatsApp is one of the world's most-used communication tools. In the Middl...

CEQUENS Team

WhatsApp is a powerful communication channel with 2 billion users, who seek to connect with their friends and families. ...

Aly Osama

There is no deny that it's been a shaky year for retailers around the world. Since the COVID-19 pandemic spiraled out of...

CEQUENS Team

It is back-to-school season once more and there is too much at stake this time. This staggering year has left parents, s...

Aly Osama

Communication is a process as old as time, used to transfer information between individuals or groups. As civilizations ...

Aly Osama

CEQUENS recently announced a deal with WhatsApp – a subsidiary of Facebook Inc. – to bring WhatsApp Business Solution to...

Aly Osama

Contrary to popular belief, chatbots have been around since 1966. ELIZA was the first chatbot, created by Joseph Weizenb...

CEQUENS Team

Customer journeys are getting more fragmented every day. Newer ways of communication are emerging more quickly than ever...

CEQUENS Team