4 reasons why consumers are interested in Live Chat
Live chat is important. It is also preferable over other methods of communication as it allows customers to receive imme...
Scale up your business communications with WhatsApp Business Solution and CEQUENS Chat. Find out how. Contact Sales
Live chat is important. It is also preferable over other methods of communication as it allows customers to receive imme...
Conversational platforms such as WhatsApp provide businesses with the opportunity to leverage existing technology and us...
With more than 2 billion customers worldwide, WhatsApp is one of the world's most-used communication tools. In the Middl...
WhatsApp is a powerful communication channel with 2 billion users, who seek to connect with their friends and families. ...
There is no deny that it's been a shaky year for retailers around the world. Since the COVID-19 pandemic spiraled out of...
It is back-to-school season once more and there is too much at stake this time. This staggering year has left parents, s...
Communication is a process as old as time, used to transfer information between individuals or groups. As civilizations ...
CEQUENS recently announced a deal with WhatsApp – a subsidiary of Facebook Inc. – to bring WhatsApp Business Solution to...
Contrary to popular belief, chatbots have been around since 1966. ELIZA was the first chatbot, created by Joseph Weizenb...
Customer journeys are getting more fragmented every day. Newer ways of communication are emerging more quickly than ever...