How chatbots earned a spot in the customer support ecosystem
The world of customer support has a rich history. By the looks of it, it’s going to have a rich future as well. Breakthr...
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The world of customer support has a rich history. By the looks of it, it’s going to have a rich future as well. Breakthr...
Contrary to popular belief, chatbots have been around since 1966. ELIZA was the first chatbot, created by Joseph Weizenb...
Business is booming in the Middle East and North Africa (MENA) region, with year-on-year growth expected at 3.1 percent ...
There was a time when interacting with clients or customers was limited to asking open-ended questions over the phone or...
Once upon a time, Chatbots sounded like something from a sci-fi novel. Now, computers can really talk to humans. Chatbot...
Many businesses and companies are shifting away from real-life, human interactions to automated conversational interac...
Chatbots were the first inkling of Artificial Intelligence, driving decades of science fiction inspiration. Today, chatb...
The digital frontier has massively changed during the past two decades, evident with the prevalent use of the internet, ...