Top 5 CPaaS trends to look out for in 2021
2020 has been a tough year. However, the Communication-Platform-as a-Service (CPaaS) market remains booming and is expec...
December 27, 2021 Products Customer Engagement Digital Communications CEQUENS Chat Conversational Marketing Automation Conversational Platform
CEQUENS Chat: A Multichannel Conversational Platform for the...
CEQUENS Chat, the all-in-one messaging solution for enterprises, is available today for businesses looking to invest in ...
November 24, 2020 Insight Communication APIs MEA Insights Digital Communications WhatsApp Business API WhatsApp Business Solution
Everything you need to know about WhatsApp Business in MEA
With more than 2 billion customers worldwide, WhatsApp is one of the world's most-used communication tools. In the Middl...
A guide to improving SMS delivery rates by preventing data d...
SMS is vital for a healthy marketing strategy. As consumers become more and more dependent on their phones, SMS remains ...
How FinTech transforms communication using SMS
Financial Technology – commonly referred to as FinTech – is the concept of how technological advancements are used to en...
November 08, 2020 Products Customer Engagement Digital Communications WhatsApp Business Solution Customer Experience
How to collect customer opt-ins for WhatsApp Business?
WhatsApp is a powerful communication channel with 2 billion users, who seek to connect with their friends and families. ...
Communication 101: Business Messaging Strategies
Consumers now consider personalized services a necessity and not a perk. Research shows that 80% of consumers are more l...
October 25, 2020 Products Use Case WhatsApp Business Digital Communications WhatsApp Business API WhatsApp Business Solution
10 WhatsApp Business Use Cases for Retail
There is no deny that it's been a shaky year for retailers around the world. Since the COVID-19 pandemic spiraled out of...
CPaaS 3.0: 5 methods of transforming customer experience str...
For the past period, marketers have found it difficult to raise customer satisfaction rates. Despite this, 70% of busine...
October 06, 2020 Use Case Digital Communications COVID19 Business Messaging WhatsApp Business Solution
Beyond COVID-19: How to Use WhatsApp Business for Education
It is back-to-school season once more and there is too much at stake this time. This staggering year has left parents, s...