Why businesses should use WhatsApp Business API
WhatsApp has taken the world by storm since its release over a decade ago. In fact, it has become the standard platform ...
August 27, 2020 Products Communication Platform Mobile Messaging conversational commerce Digital Communications WhatsApp Business API WhatsApp Business Solution ChatApps CEQUENS Chat
Introducing WhatsApp Business Solution and CEQUENS Chat
CEQUENS recently announced a deal with WhatsApp – a subsidiary of Facebook Inc. – to bring WhatsApp Business Solution to...
A Guide to Chatbots for Small Businesses
Contrary to popular belief, chatbots have been around since 1966. ELIZA was the first chatbot, created by Joseph Weizenb...
5 Practical Business Use Cases of CPaaS to Drive Customer En...
Customer journeys are getting more fragmented every day. Newer ways of communication are emerging more quickly than ever...
6 Key Features Of SMS APIs That Businesses Need To Use
Communication is key to any brand. Information may be lost or poorly conveyed as businesses navigate between telecommuni...
7 Examples of how MEA Businesses are using WhatsApp Business
WhatsApp, one of the most popular messaging platforms around the world, brings together text, voice, and video, in one c...
How Chatbots Will Transform Customer Support in MENA
Business is booming in the Middle East and North Africa (MENA) region, with year-on-year growth expected at 3.1 percent ...
WhatsApp Business: Customer Care Messages vs. Template Messa...
WhatsApp has over 2 billion users worldwide, and they send over 65 billion messages every day. That number edges out its...
How to Leverage WhatsApp Business API across the Customer Jo...
Brands seeking to connect and engage their customers now have a new opportunity with mobile messaging. When it comes to ...
Top Marketing Activities Businesses Need to Consider in Crit...
No one can deny that the entire world has drastically changed in the past few weeks after the spread of coronavirus. Peo...