How Chatbots Will Transform Customer Support in MENA
Business is booming in the Middle East and North Africa (MENA) region, with year-on-year growth expected at 3.1 percent ...
WhatsApp Business: Customer Care Messages vs. Template Messa...
WhatsApp has over 2 billion users worldwide, and they send over 65 billion messages every day. That number edges out its...
How to Leverage WhatsApp Business API across the Customer Jo...
Brands seeking to connect and engage their customers now have a new opportunity with mobile messaging. When it comes to ...
Top Marketing Activities Businesses Need to Consider in Crit...
No one can deny that the entire world has drastically changed in the past few weeks after the spread of coronavirus. Peo...
5 SMS Marketing Tips to Reduce a COVID-19 Sales Slump
As an ever-growing number of countries issue "shelter-in-place" orders to stop the spread of COVID-19, the majority of t...
5 Types of Messages to send to Customers during COVID-19
The COVID-19 pandemic has taken the world by storm. Entire cities have been put under lockdown and economies have been d...
WhatsApp Business API: How It Works
WhatsApp is everywhere. It’s the most popular messaging app, with over two billion users spread across 180 countries. On...
5 Reasons Why You Should Use WhatsApp Business API
WhatsApp is the most popular chat platform in the world with over 1.6 billion active users across 180 different countrie...
Navigating through COVID-19: Communicate Early, Communicate ...
We live in troubling times that have drastically altered our daily lives and the way we do business. COVID-19 has spread...
API 101: Number Discovery API
Number Discovery, otherwise known as Number Lookup, is a service that provides real-time insight on phone numbers by que...