5 Chatbot Use Cases for Business

Scale up your business communications with WhatsApp Business Solution and CEQUENS Chat. Find out how. Contact Sales

5 Chatbot Use Cases for Business

5 Chatbot Use Cases for Business-Rectangle-100

Once upon a time, Chatbots sounded like something from a sci-fi novel. Now, computers can really talk to humans. Chatbots are a reality, and they're changing the way businesses interact with consumers, manage their marketing campaigns and manage payments. Sixty percent of consumers say they have used a chatbot to communicate with a business in the past 12 months.

Here are five reasons why businesses should use this Chatbots

Chatbots can't make someone breakfast or wash the dishes (yet), but they can automate many of the day-to-day tasks that business owners just don't have the time to complete themselves. Brands can use this technology to enhance their customer service and support processes, automate simple payments, increase user engagement and brand awareness, streamline social media activity and improve user retention.


CEQUENS Can Help

We're leading Communication Platform as a Service (CPaaS) provider region that aims to bridge communication gaps in a communication-driven world.

Powered by innovation and guided by a Cloud-First and Mobile-First approach, we provide omnichannel communication services and APIs that enable enterprises and developers to communicate with their customer base worldwide.

As an Endeavor Entrepreneur and GSMA associate member, CEQUENS plays a pivotal role in transforming communication in the region.

TALK TO OUR EXPERTS

Related posts

Why businesses should use WhatsApp Business API
Why businesses should use WhatsApp Busin...

WhatsApp has taken the world by storm since its release over a decade ago. In fa...

Introducing WhatsApp Business Solution and CEQUENS Chat
Introducing WhatsApp Business Solution a...

CEQUENS recently announced a deal with WhatsApp – a subsidiary of Facebook Inc. ...

A Guide to Chatbots for Small Businesses
A Guide to Chatbots for Small Businesses

Contrary to popular belief, chatbots have been around since 1966. ELIZA was the ...

6 Key Features Of SMS APIs That Businesses Need To Use
6 Key Features Of SMS APIs That Business...

Communication is key to any brand. Information may be lost or poorly conveyed as...

7 Examples of how MEA Businesses are using WhatsApp Business
7 Examples of how MEA Businesses are usi...

WhatsApp, one of the most popular messaging platforms around the world, brings t...

Newsletter Subscribe

Latest insight, industry news,
and Cequens stories straight to your inbox.