CEQUENS Voice API: Transform your customer communication

All conversational channels

Voice API for enhanced customer interactions

Elevate your business with Voice API, offering a powerful solution for improved customer interactions across various industries. Reach, activate, convert, and retain customers seamlessly with automated voice communication.

Amplify your reach

Extend your customer outreach with Voice API, delivering automated voice notifications and personalized messages for greater engagement.

Voice API-13

Swift activation

Experience instant service activation through Voice API, offering seamless voice-assisted onboarding and efficient account setup.

Voice API 2

Increase conversions

Maximize conversions with Voice API's multilingual voice support, expertly guiding prospects through product information for higher engagement.

Voice Api 3

Foster lasting loyalty

Nurture customer loyalty using personalized voice interactions, thoughtful follow-ups, and exclusive offers, driven by Voice API for enhanced satisfaction.

Voice API 4

Advanced voice communication features

Voice API offers a suite of advanced voice communication features to empower businesses in delivering seamless customer interactions, automating tasks, and providing personalized experiences. Discover how these cutting-edge features can elevate your communication strategies and enhance customer engagement.

Number Masking

Number masking

Safeguard customer identities by preventing any misuse of personal information.

Ensure privacy and security during customer interactions

Enable anonymous communication between users while protecting sensitive data

A2P Calling

Call forwarding

Stay easily reachable by forwarding calls to local or international offices.

Seamlessly connect with customers regardless of location

Enhance accessibility and responsiveness for improved customer service

OTP Fallback

OTP fallback

Ensure secure one-time password (OTP) delivery with automated A2P voice calls as a backup channel.

Guarantee reliable OTP delivery for critical transactions

Improve authentication processes for enhanced security

A2P Calling

A2P calling

Offer automated Application-to-Person (A2P) calling service for enterprises with global connectivity.

Facilitate automated voice communication to reach customers globally

Enable efficient and cost-effective A2P communication based on selected countries

DID Numbers

DID numbers

Use virtual phone numbers from specific countries or cities to enhance communication capabilities.

Establish a local presence in different regions to connect with customers effectively

Optimize communication costs and logistics for international businesses

0%

Businesses use voice

0%

Customer prefer voice

0%

Customers use voice for purchases

For Developer

Developer-friendly resources for seamless integration

Discover Voice API, the developer-friendly solution providing comprehensive resources for effortless integration. Empower developers to create innovative voice-based services, automate customer interactions, and enhance user experiences with ease.

Explore our API
Javascript
Ruby
PHP
Pyton
C#
Java
Go 
                        import axios from 'axios';

const options = {
  method: 'POST',
  url: 'https://apis.cequens.com/voice/v1/call',
  headers: {
    accept: 'application/json',
    Authorization: 'Bearer Your_Token_From_Login_Step',
    'Content-Type': 'application/json'
  },
  data: {
    to: 'XX-XXX-XXXXXXX',
    sayText: 'Welcome to cequens voice AIPs',
    callerVoice: 'Zeina',
    repeatition: 2,
    ringingDuration: 30,
    neuralLang: false,
    enabledtmf: false,
    dtmfCallbackEndpoint: '"http://localhost:9001/my_call_id/dtmf',
    statusCallbackEndpoint: 'http://localhost:9001/my_call_id/status',
    metadata: {key: 'kay01', value: 'value01'}
  }
};

axios
  .request(options)
  .then(function (response) {
    console.log(response.data);
  })
  .catch(function (error) {
    console.error(error);
  });
                
                        require 'uri'
require 'net/http'

url = URI("https://apis.cequens.com/voice/v1/call")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["accept"] = 'application/json'
request["Authorization"] = 'Bearer Your_Token_From_Login_Step'
request["Content-Type"] = 'application/json'
request.body = "{\"to\":\"XX-XXX-XXXXXXX\",\"sayText\":\"Welcome to cequens voice AIPs\",\"callerVoice\":\"Zeina\",\"repeatition\":2,\"ringingDuration\":30,\"neuralLang\":false,\"enabledtmf\":false,\"dtmfCallbackEndpoint\":\"\\\"http://localhost:9001/my_call_id/dtmf\",\"statusCallbackEndpoint\":\"http://localhost:9001/my_call_id/status\",\"metadata\":{\"key\":\"kay01\",\"value\":\"value01\"}}"

response = http.request(request)
puts response.read_body
                
                         "https://apis.cequens.com/voice/v1/call",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'to' => 'XX-XXX-XXXXXXX',
    'sayText' => 'Welcome to cequens voice AIPs',
    'callerVoice' => 'Zeina',
    'repeatition' => 2,
    'ringingDuration' => 30,
    'neuralLang' => false,
    'enabledtmf' => false,
    'dtmfCallbackEndpoint' => '"http://localhost:9001/my_call_id/dtmf',
    'statusCallbackEndpoint' => 'http://localhost:9001/my_call_id/status',
    'metadata' => [
        'key' => 'kay01',
        'value' => 'value01'
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer Your_Token_From_Login_Step",
    "Content-Type: application/json",
    "accept: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}
                
                        import requests

url = "https://apis.cequens.com/voice/v1/call"

payload = {
    "to": "XX-XXX-XXXXXXX",
    "sayText": "Welcome to cequens voice AIPs",
    "callerVoice": "Zeina",
    "repeatition": 2,
    "ringingDuration": 30,
    "neuralLang": False,
    "enabledtmf": False,
    "dtmfCallbackEndpoint": "\"http://localhost:9001/my_call_id/dtmf",
    "statusCallbackEndpoint": "http://localhost:9001/my_call_id/status",
    "metadata": {
        "key": "kay01",
        "value": "value01"
    }
}
headers = {
    "accept": "application/json",
    "Authorization": "Bearer Your_Token_From_Login_Step",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)
                
                        using System.Net.Http.Headers;
var client = new HttpClient();
var request = new HttpRequestMessage
{
    Method = HttpMethod.Post,
    RequestUri = new Uri("https://apis.cequens.com/voice/v1/call"),
    Headers =
    {
        { "accept", "application/json" },
        { "Authorization", "Bearer Your_Token_From_Login_Step" },
    },
    Content = new StringContent("{\"to\":\"XX-XXX-XXXXXXX\",\"sayText\":\"Welcome to cequens voice AIPs\",\"callerVoice\":\"Zeina\",\"repeatition\":2,\"ringingDuration\":30,\"neuralLang\":false,\"enabledtmf\":false,\"dtmfCallbackEndpoint\":\"\\\"http://localhost:9001/my_call_id/dtmf\",\"statusCallbackEndpoint\":\"http://localhost:9001/my_call_id/status\",\"metadata\":{\"key\":\"kay01\",\"value\":\"value01\"}}")
    {
        Headers =
        {
            ContentType = new MediaTypeHeaderValue("application/json")
        }
    }
};
using (var response = await client.SendAsync(request))
{
    response.EnsureSuccessStatusCode();
    var body = await response.Content.ReadAsStringAsync();
    Console.WriteLine(body);
}

                
                        AsyncHttpClient client = new DefaultAsyncHttpClient();
client.prepare("POST", "https://apis.cequens.com/voice/v1/call")
  .setHeader("accept", "application/json")
  .setHeader("Authorization", "Bearer Your_Token_From_Login_Step")
  .setHeader("Content-Type", "application/json")
  .setBody("{\"to\":\"XX-XXX-XXXXXXX\",\"sayText\":\"Welcome to cequens voice AIPs\",\"callerVoice\":\"Zeina\",\"repeatition\":2,\"ringingDuration\":30,\"neuralLang\":false,\"enabledtmf\":false,\"dtmfCallbackEndpoint\":\"\\\"http://localhost:9001/my_call_id/dtmf\",\"statusCallbackEndpoint\":\"http://localhost:9001/my_call_id/status\",\"metadata\":{\"key\":\"kay01\",\"value\":\"value01\"}}")
  .execute()
  .toCompletableFuture()
  .thenAccept(System.out::println)
  .join();

client.close();
                
                        package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://apis.cequens.com/voice/v1/call"

	payload := strings.NewReader("{\"to\":\"XX-XXX-XXXXXXX\",\"sayText\":\"Welcome to cequens voice AIPs\",\"callerVoice\":\"Zeina\",\"repeatition\":2,\"ringingDuration\":30,\"neuralLang\":false,\"enabledtmf\":false,\"dtmfCallbackEndpoint\":\"\\\"http://localhost:9001/my_call_id/dtmf\",\"statusCallbackEndpoint\":\"http://localhost:9001/my_call_id/status\",\"metadata\":{\"key\":\"kay01\",\"value\":\"value01\"}}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("accept", "application/json")
	req.Header.Add("Authorization", "Bearer Your_Token_From_Login_Step")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

Elevate your business with voice API

Empower your business with Voice API, leveraging advanced voice communication features to enhance customer engagement, increase operational efficiency, and drive cost savings. Automate tasks, deliver personalized interactions, and stay ahead of the competition with our seamless voice-based solutions.

Personalized voice interactions

Deliver efficient and engaging voice interactions tailored to each customer, enhancing overall satisfaction.

Task automation and optimization

Optimize workflows and boost efficiency through automated processes, streamlining business operations.

Reduced expenses and enhanced resource utilization

Maximize ROI with reduced expenses and improved resource utilization, making it a cost-effective choice for businesses.

Discover how our solutions have transformed businesses and facilitated seamless connections

Khazna

“ CEQUENS is a partner that has relentlessly accompanied us on our journey. Our team was able to help us reach our customers more efficiently and with improved accuracy. This supported us in reaching more consumers and helped us raise awareness about our products in a secure and straightforward manner.”

Ahmed Mohsen.

Ahmed Mohsen

COO

Decathlon

“ As a communication-driven team in Decathlon, our mission is to spread our message to communities. By utilizing CEQUENS's SMS API solutions, we were able to connect with existing customers and onboard new customers rapidly and efficiently, inviting them to be part of the Decathlon experience with one click.”

Carole Nady.

Carole Nady

Head - Digital Marketing

Madar

“ Through CEQUENS’s solutions we were able to engage with our customers across their channel of preference, providing them with a convenient and reliable suite of solutions to deal with queries, pricing, delivery, and complaints. We look forward to working on more marketing strategies with their solutions.”

Ayman Shamout.

Ayman Shamout

CEO

Get Started

Thousands of businesses rely on our cloud communications platform to build stronger customer connections.

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Frequently asked questions

Discover answers to common questions about Voice API solutions and their benefits, aiding your decision-making process.

Voice API integration is valuable for a wide range of industries, including healthcare, retail, finance, travel, telecommunications, transportation, government, and emergency services, to enhance customer service and operational efficiency.

Yes, Voice API solutions typically offer user-friendly resources and seamless integration with various communication platforms, enabling swift implementation with minimal hassle.

Top-tier Voice API providers implement robust security measures, adhering to industry standards such as PCI/DSS and ISO certification, ensuring the confidentiality and safety of communications.

Absolutely, Voice API solutions are designed to accommodate multilingual voice interactions, allowing businesses to cater to diverse customers and expand their communication reach.

Voice API solutions facilitate efficient call routing, automated customer interactions, call recording, and advanced features like speech recognition, elevating call center productivity and customer experience.

By offering customizable call flows, interactive voice response (IVR) systems, and automated customer interactions, Voice API solutions bolster customer engagement and satisfaction.