4 reasons why consumers are interested in Live Chat
Live chat is important. It is also preferable over other methods of communication as it allows customers to receive imme...
How banks can deliver seamless customer experiences on Whats...
Conversational platforms such as WhatsApp provide businesses with the opportunity to leverage existing technology and us...
December 27, 2021 Products Customer Engagement Digital Communications CEQUENS Chat Conversational Marketing Automation Conversational Platform
CEQUENS Chat: A Multichannel Conversational Platform for the...
CEQUENS Chat, the all-in-one messaging solution for enterprises, is available today for businesses looking to invest in ...
A guide to improving SMS delivery rates by preventing data d...
SMS is vital for a healthy marketing strategy. As consumers become more and more dependent on their phones, SMS remains ...
November 08, 2020 Products Customer Engagement Digital Communications WhatsApp Business Solution Customer Experience
How to collect customer opt-ins for WhatsApp Business?
WhatsApp is a powerful communication channel with 2 billion users, who seek to connect with their friends and families. ...
October 25, 2020 Products Use Case WhatsApp Business Digital Communications WhatsApp Business API WhatsApp Business Solution
10 WhatsApp Business Use Cases for Retail
There is no deny that it's been a shaky year for retailers around the world. Since the COVID-19 pandemic spiraled out of...
Why businesses should use WhatsApp Business API
WhatsApp has taken the world by storm since its release over a decade ago. In fact, it has become the standard platform ...
August 27, 2020 Products Communication Platform Mobile Messaging conversational commerce Digital Communications WhatsApp Business API WhatsApp Business Solution ChatApps CEQUENS Chat
Introducing WhatsApp Business Solution and CEQUENS Chat
CEQUENS recently announced a deal with WhatsApp – a subsidiary of Facebook Inc. – to bring WhatsApp Business Solution to...
A Guide to Chatbots for Small Businesses
Contrary to popular belief, chatbots have been around since 1966. ELIZA was the first chatbot, created by Joseph Weizenb...
6 Key Features Of SMS APIs That Businesses Need To Use
Communication is key to any brand. Information may be lost or poorly conveyed as businesses navigate between telecommuni...