How to use mobile marketing for great customer experiences i...
During Ramadan demand is high, and consumers are continuously on the hunt for items that make their Ramadan gatherings u...
Everything you need to know about CEQUENS Communication Plat...
CEQUENS Communication Platform is the award-winning quintessential channel for business communication. We designed it wi...
CPaaS for business: definitions, benefits, and implementatio...
The global Communication-Platform-as-a-Service (CPaaS) market is expected to be valued at USD 17 billion within the comi...
February 15, 2021 Insight Customer Engagement Chatbot 2FA Digital Communications Customer Experience Customer Communications
How chatbots earned a spot in the customer support ecosystem
The world of customer support has a rich history. By the looks of it, it’s going to have a rich future as well. Breakthr...
February 07, 2021 Products Customer Engagement Digital Communications WhatsApp Business Solution CEQUENS Chat Customer Communications
4 reasons why consumers are interested in Live Chat
Live chat is important. It is also preferable over other methods of communication as it allows customers to receive imme...