The best customer engagement strategies for 2021
Having customers that don’t constantly interact with your brand is similar to not having customers at all. As exciting a...
Scale up your business communications with WhatsApp Business Solution and CEQUENS Chat. Find out how. Contact Sales
Having customers that don’t constantly interact with your brand is similar to not having customers at all. As exciting a...
With more than 2 billion customers worldwide, WhatsApp is one of the world's most-used communication tools. In the Middl...
Financial Technology – commonly referred to as FinTech – is the concept of how technological advancements are used to en...
Consumers now consider personalized services a necessity and not a perk. Research shows that 80% of consumers are more l...
Six weeks into the year 2020, COVID-19 became a household name. One month after, the World Health Organization used the ...
Customer journeys are getting more fragmented every day. Newer ways of communication are emerging more quickly than ever...
We live in troubling times that have drastically altered our daily lives and the way we do business. COVID-19 has spread...
Communication Platform as a Service (CPaaS) has emerged a few years ago to enhance business communication protocols. Sin...
Today's consumers respond more than ever to authentic engagement with brands. But the way customers seek that engagement...
Africa is more connected than ever before. The continent’s fast-growing economies are becoming hotbeds of entrepreneursh...