Discovery is a fast and easy way to decrease the number of undelivered messages significantly by validating the operational status of any number in your databases before engaging with customers.
A Mobile Number Portability (MNP) check identifies Mobile Network Code (MNC), Mobile Country Code (MCC), and ported status. It allows you to obtain information on any number’s home network using various interfaces like HTTP and DNS. You can then use this information to to validate customer data and cleanse your contacts database.
A Home Location Register (HLR) query reveals real-time number insights, including number validity, number status, ported status, and roaming status (whenever available). It also uses HTTP and DNS to provide live data which you can use to empower your adaptive routing engine.
Staying in touch with customers is essential. But sometimes customers change numbers, switch operators, or move to different cities. Keep the connection from breaking and prioritize the most relevant communication.