Our Communication Platform simplifies transportation and streamlines logistics communication with custom-built solutions. Send shipment updates and courier information on any channel, receive customer requests and feedback efficiently, and ensure high customer satisfaction.
With CPaaS integrations, you’re delivering experiences, information, and competence. Every day, millions of packages get sent around the world. You have the chance to send them with added convenience.
Surround your customers with a delivery experience they’ll never forget. Offer live tracking, SMS updates, in-app notifications, and WhatsApp texts for every package. Customers can also contact you at any time to give feedback or request information.
Protect customer identities using number masking features that reassure your customers. Make customer data inaccessible to delivery agents while still sustaining customer-agent communication for reliable delivery experiences.
Deliver tracking updates as effortlessly as you deliver shipments. Explore how you can guarantee a smooth transportation process from the moment you receive an order to the moment customers receive it.
Send your customers live tracking URLs on the channel of their choice and confirm that their orders are on the move.
Inform customers about expected delivery times, scheduling updates, and courier details for added convenience.
Multichannel Chat scales your interactions with customers and guarantees 24/7 availability. Resolve customer inquiries, tackle any disputes, and receive feedback all on the same platform. With multichannel integrations, your customers get immediate live chat engagement no matter the messaging application they use.