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Logistics

Up to date from the first to the last mile.

Take customers behind the scenes of every shipment's journey from order to delivery through conversations and timely notifications.

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Logistics
Trusted by 400+ businesses worldwide.

Push the boundaries.

Our Communication Platform simplifies transportation and streamlines logistics communication with custom-built solutions. Send shipment updates and courier information on any channel, receive customer requests and feedback efficiently, and ensure high customer satisfaction.

Push the boundaries.

Deliver more than just packages.

With CPaaS integrations, you’re delivering experiences, information, and competence. Every day, millions of packages get sent around the world. You have the chance to send them with added convenience.

Customer experience

Surround your customers with a delivery experience they’ll never forget. Offer live tracking, SMS updates, in-app notifications, and WhatsApp texts for every package. Customers can also contact you at any time to give feedback or request information.

Customer privacy

Protect customer identities using number masking features that reassure your customers. Make customer data inaccessible to delivery agents while still sustaining customer-agent communication for reliable delivery experiences.

Customer focus

Put customers at the center and empower them to choose when, where, and how they want to receive their shipments. Allow customers to request address changes, provide delivery instructions, and contact couriers directly via any communication channel.

USE CASES

The updated way of giving updates.

Deliver tracking updates as effortlessly as you deliver shipments. Explore how you can guarantee a smooth transportation process from the moment you receive an order to the moment customers receive it.

Order Tracking

Send your customers live tracking URLs on the channel of their choice and confirm that their orders are on the move.

Alerts and Notifications

Inform customers about expected delivery times, scheduling updates, and courier details for added convenience.

Feedback

Request feedback or send surveys and assist customers with post-sale services such as returns and refunds.

Multichannel Chat

Human to human. No middle miles.

Multichannel Chat scales your interactions with customers and guarantees 24/7 availability. Resolve customer inquiries, tackle any disputes, and receive feedback all on the same platform. With multichannel integrations, your customers get immediate live chat engagement no matter the messaging application they use.

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Multichannel Chat

Chatbot

Virtual assistants that do all the work.

Chatbot

Deploy artificially intelligent chatbots with 24/7 availability and witness the unity of human and digital customer interactions.

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Chatbot

SMS API

Instant, worldwide message delivery.

Chatbot

Connect through global carriers and send unlimited texts to anyone in the world using our dedicated interface or scalable APIs.

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Chatbot

Empowering Business. Inspiring Innovation.

Our edge is cutting edge.

Scalable

A highly customizable platform with a pay-as-you-go model and cloud architecture support.

Integrable

Smooth unity across multiple channels and multi-segment audiences.

Reliable

99.96% uptime with smart routing technologies and regular web penetration testing.

Global

Regional regulatory awareness that caters to various enterprises worldwide.

100

milliseconds transit time

900+

route alternatives

10

billion big data records

24/7

priority live support

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We empower thousands of businesses with faster, better, and stronger communication.

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