CEQUENS introduces Instagram Messaging solution for business

By Ahmed Ehab

Cairo, Egypt, October 31, 2021 – CEQUENS, the global award-winning CPaaS provider, introduced Instagram Messaging to its comprehensive suite of communication solutions. The solution gives businesses the ability to manage and expand their presence on Instagram seamlessly.

Businesses can now enjoy all the communication perks offered by CEQUENS on Instagram. These include responding to customers in real-time, relaying messages to the correct agent, saving resources by leveraging automation features, chatbot, and more.

Instagram has 1 billion monthly active users where 81% of them use Instagram to research products and services. It also offers a highly personalized engagement experience since it relies on visuals and story sharing. Businesses can now effortlessly leverage CEQUENS' Instagram Messaging channel solution to get close and personal with their customers. Allowing them to form bonds that help them sell and deliver.

Karim Khorshed CEQUENS, founder and CEO, said “We are proud to have added Instagram to our award-winning communication platform. The addition serves our vision of perfecting an omnichannel solution to facilitate business communications. Instagram is inarguably one of the most influential and effective platforms that businesses can make use of. We are happy to be able to empower these businesses with the means to effectively and efficiently navigate the platform to their advantage.”

CEQUENS continues to provide its customers with solutions that allow the creation of smooth and personalized dialogue. Instagram Messaging channel solution is a perfect example and further promotes its extensive library of business-oriented communication solutions.

For more information, please talk to us.


CEQUENS is a Communication Platform as a Service (CPaaS) provider. Their mission is to bridge communication gaps in a communication-driven world.
Born in the digital era, CEQUENS was founded in response to the increasing challenges facing enterprise communication. They started as an SMS aggregator and gradually crafted a path toward omnichannel CPaaS solutions.

For 10 years, CEQUENS’ innovation has empowered thousands of businesses to create and deliver communication experiences finetuned to their industries. Their cloud-based, PCI DSS compliant Communication Platform is the award-winning, end-to-end solution helping businesses realize their full potential and go digital.
As an Endeavor Entrepreneur and industry player, CEQUENS plays a pivotal role in transforming business communication worldwide.

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