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Story Hub


All the news, stories and insights you need
to know about enterprise communication.

Latest Stories

5 Chatbot Use Cases for Business

Once upon a time, chatbots sounded like something from a sci-fi novel. Now, computers can really talk to humans. Chatbot...

How Are Voice Surveys Effective in Getting Customer Feedback...

Do you wish you could read your customers' minds? It's difficult to improve your products, services and practices withou...

Top 6 Drivers of the Cloud Communications Market

  The cloud has become extremely important to the communications industry, paving the way for innovation and ease of use...

5 Effective Ways Banks Can Leverage SMS to Offer Next-Level ...

Today's consumers are tech-savvy. Thus, it's important for the banking sector to modernize its processes. Banks can leve...

7 Key Characteristics That Define CPaaS

In the fourth industrial revolution, omnichannel communication will be at the heart of successful business operations. T...

Top 7 CPaaS Trends to Lookout for in 2019

Communications-Platform-as a-Service (CPaaS) market is currently experiencing a period of exponential growth. According ...

Digital Transformation in the Middle East

Gulf Cooperation Council (GCC) countries are leading the charge toward digital transformation and technological adoption...

Chatbots’ Potential in MEA’s Banking Sector

Many businesses and companies are shifting away from real-life, human interactions to automated conversational interacti...

CPaaS++: The Future of CPaaS

Enterprises of nearly every size and industry depend on communication technology to enable seamless communication and co...

MEA’s Next-Gen Conversational Experiences: ChatApps, RCS, an...

The digital frontier has massively changed during the past two decades, evident with the prevalent use of the internet, ...

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