CEQUENS partners with Urent, Deploying WhatsApp for Business, SMS, and Chatbot Solutions

By CEQUENS Media Office

Dubai October 19th, 2022: CEQUENS, the leading regional multi-channel communication solutions provider, and Urent a regional multi-category P2P marketplace for listing and renting vehicles, recently signed a partnership agreement announcing the enablement of CEQUENS’s comprehensive CPaaS solutions on their platform.

The new suite of services, which include WhatsApp for Business, SMS, and a chatbot will provide Urent’s ever-growing client base with multiple ways to access information and receive answers to their queries such as FAQs, office location, and customer service in a timely and secure manner.

On the occasion, Omar Al-Ashi, Urent Founder & CEO, explained, “As part of our goal to provide our clients with solutions that make their transactions on our platform all the more meaningful, we chose to partner with CEQUENS. Deploying a chatbot, WhatsApp for Business, and SMS has enabled us to enhance the way Urenters reach out to us, positively impacting our ROI and client satisfaction rates.

Commenting on the partnership Haroon Riaz, CEQUENS Director of Enterprise Solutions, UAE, shared, “Partnering with Urent has been such a rewarding experience for us. By deploying CEQUENS’s solutions, users will be able to access the platform anytime and anywhere, receiving instant information for a truly connected communication experience.”

This milestone marks the first of many for CEQUENS as the company continues to embark on a wondrous exploration of new frontiers in the UAE and beyond.

Powered by innovation CEQUENS is multi-channel communication solutions provider that enables governments, enterprises, and developers to communicate with their customer base worldwide.

Offering a slew of cutting-edge, highly integrable multi-channel, CPaaS solutions and APIs, including SMS, WhatsApp Business API, Google RCS, Apple Business Chat, Web Widget, MS Teams Phone, Instagram Messaging, and Facebook Messenger, as well as a SaaS suite for user authentication, multi-chat engagement, and campaign management, CEQUENS empowers businesses across the board to redefine the customer journey.

With over a decade of experience, and celebrated as industry leaders in several continents, CEQUENS has helped 1000+ businesses around the world transform the way they do business in over 100 countries, across 900+ route alternatives, with its award-winning business solutions.

Lead by CEO Karim Khorshed and Chief Research & Innovation Officer Ahmed Shabrawy, CEQUENS currently boasts a team of over 200 employees working in the company’s global network of offices located in Cairo, Dubai (HQ), Riyadh, London, Casablanca, and Islamabad.

Recognitions and Awards:
• CEQUENS named as “Best Communications Solutions Provider of the Year”, Tahawultech.com Future Enterprise Awards 2022
• CEQUENS named as “Best Communications Platform – Egypt 2022”, Business Tabloid Magazine, 2022
• CEQUENS named as “Most Innovative Communication Platform”, International Finance Magazine Technology Awards, 2020
• CEQUENS named as the winner of the “Excellence in Messaging Partner”, FINSEC 2018 Awards
• GSMA Associate Member
• ISO 27001 Certified
• PCI-DSS Certified
• Endeavour Entrepreneur

About Urent:
Urent is committed to facilitating commercial vehicle reservations in the MENA area. Urent is an innovative solution where users can use their smartphones to rent or list vehicles hassle-free and cash in on amazing deals at the same time. The company assists traditional rental companies, and private hosts move their business online through Urent. Providing a perfectly engineered platform with full P2P coordination between the host and the tenant.