The future is smart. With the proper CPaaS support, governmental departments, agencies, and public bodies can completely transform the way things are done. Explore our dynamic range of interactive, cloud-based communication solutions such as SMS, RCS, voice calling, and campaign management – and take operational efficiency up a notch.
Omnichannel communication between administrations and citizens is essential. Digitize your citizen’s journeys and manage campaigns on a wide scale – all at minimum cost.
Provide citizens with the right information at the right time. Filter your campaigns by location or demography. Optimize government structures for smoother operations.
Build SMS, Voice, or Email campaigns using a simple interface and obtain valuable insight into citizens’ digital behaviors and habits. Enable your citizens with relevant calls-to-action and measure campaign performance accurately.
Create multiple WhatsApp Business accounts for the public sector and be there for your people on the world’s most popular messaging platform. Use WhatsApp as a fact-checking tool and keep citizens always informed with the latest policies.
Maintain an easily accessible channel between concerned citizens and any public office. Utilize Multichannel Chat to handle disputes, resolve complaints, and instruct citizens. You can also offer round-the-clock support for critical services.
Governments can use our CPaaS solutions in whichever way needed. Enable ongoing communication during times of crisis and send time-sensitive information on a wide scale. Alert citizens with weather updates, traffic information, health campaigns, community programs, and so much more.
Empower government teams and employees with better, faster, and stronger internal communication so they can be of better service to everybody else. Use APIs to integrate text, video, and voice capabilities which your teams can use across any function. Get in touch with us and we will offer customized solutions based on your needs.