AI Agent
Autonomous conversational AI that handles complex customer inquiries, resolves issues, and executes transactions across multiple channels with human-like understanding.
Explore AI AgentConversational AI That Understands, Engages, and Converts
Transform customer interactions with intelligent AI-powered solutions that automate conversations, qualify leads, and deliver personalized experiences at scale—24/7 across every channel.
Trusted by 2000+ Companies Across MENA and Beyond
“ Through CEQUENS’s solutions we were able to engage with our customers across their channel of preference, providing them with a convenient and reliable suite of solutions to deal with queries, pricing, delivery, and complaints. We look forward to working on more marketing strategies with their solutions. ”
Ayman Shamout
CEO
“ CEQUENS is a partner that has relentlessly accompanied us on our journey. Our team was able to help us reach our customers more efficiently and with improved accuracy. This supported us in reaching more consumers and helped us raise awareness about our products in a secure and straightforward manner. ”
Ahmed Mohsen
COO
“ As a communication-driven team in Decathlon, our mission is to spread our message to communities. By utilizing CEQUENS's SMS API solutions, we were able to connect with existing customers and onboard new customers rapidly and efficiently, inviting them to be part of the Decathlon experience with one click. ”
Carole Nady
Head - Digital Marketing
Intelligent Automation for Every Customer Touchpoint
AI-driven solutions that learn, adapt, and deliver human-like conversations across voice and messaging channels
Chatbots
Intelligent chatbot solutions that engage customers with natural language processing, context-aware responses, and seamless escalation to human agents when needed.
Explore ChatbotsCEQUENS Engage
Unified customer engagement platform that centralizes conversations across all channels, empowers teams with AI insights, and streamlines omnichannel communication management.
Explore CEQUENS EngageCEQUENS Engage App
Mobile-first engagement solution that enables teams to manage customer conversations on-the-go with real-time notifications, AI assistance, and full omnichannel access.
Explore CEQUENS Engage App