MetaBusiness Partner
GSMA Associate Member
Mobile App

AI-Powered Customer Engagement at Your Fingertips

Manage customer conversations across WhatsApp, Instagram, Messenger, and web chat from your mobile device. Deliver faster responses and exceptional experiences, anytime, anywhere.

Built for Speed, Security, and Scale

Your agents get the flexibility they need. Your business gets the security and control it demands. No compromises, no limitations.

Instant SMS Delivery

Unified Inbox

Consolidate all customer conversations into one seamless mobile interface for faster, more efficient support delivery.

  • Manage WhatsApp, Instagram, Messenger, and web chat from a single app

  • Real-time sync between mobile and desktop ensures no conversation is ever missed

  • Complete customer history and context available instantly for personalized responses

Industry Use Cases

E-commerce

Turn browsing shoppers into buyers with instant support that captures high-intent moments and prevents cart abandonment.

  • Manage high-volume sales events with mobile agents handling cart abandonments and returns

  • Reduce lost sales from delayed responses during peak shopping periods and weekends

E-commerce use case

24/7Customer support

40%Faster responses

35%Productivity boost

SECURITY & COMPLIANCE

Data Protection

End-to-end encryption with secure authentication and automatic session management

Compliance Standards

SOC 2, ISO 27001, GDPR, and industry-specific compliance

Access Controls

Role-based permissions with multi-factor authentication and detailed audit logs

Business Continuity

99.9% uptime SLA with redundant infrastructure and 24/7 security monitoring

See CEQUENS Engage Mobile App in Action

Book a personalized demo and discover how mobile-first customer support can transform your business operations
mobile app demo