Advanced data security
CEQUENS helps ticketing platforms secure transaction data exchange and storage, maintain customer privacy, and create secure booking experiences.
Elevating Event Experiences Through Smart Communication
Helping ticketing platforms and event organizers deliver exceptional attendee experiences while maximizing ticket sales and operational efficiency.
Maximizing the utility of communications for ticketing and event businesses
CEQUENS earned the trust of leading ticketing platforms and event organizers to deliver simple and effective tools that serve many functions.
Personalization
CEQUENS empowers you to personalize the attendee experience with relevant event recommendations, important updates, and transactional communications.
Multichannel support
Bring your ticketing services to customers on their favorite platforms and support your customer service operations with conversational intelligence and AI chatbots.
Data-driven engagement
Use real-time data to identify opportunities and drive effective engagement to boost ticket sales, reduce no-shows, and increase customer loyalty and repeat attendance.
Products for you
Explore our products below and find out how we can transform your event engagement into seamless, memorable experiences.
CEQUENS SMS & WhatsApp Business API
Deliver instant ticket confirmations, event reminders, and real-time updates through personalized messaging.
Learn moreabout CEQUENS SMS & WhatsApp Business APICEQUENS Voice API & IVR
Streamline ticket inquiries and booking support with interactive voice responses, reducing wait times and enabling 24/7 customer assistance.
Learn moreabout CEQUENS Voice API & IVRCEQUENS Number Lookup
Verify customer contact data in real-time to enhance authentication, prevent fraud, and ensure accurate delivery of digital tickets.
Learn moreabout CEQUENS Number LookupCEQUENS Omni-channel Chat
Enable real-time customer support across messaging platforms, empowering teams to resolve inquiries and process bookings promptly.
Learn moreabout CEQUENS Omni-channel ChatWhite Paper
The Future of Event Commerce: How Communication Technology Drives Ticket Sales and Attendee Satisfaction
Discover how our solutions have transformed government agencies and facilitated seamless connections
“ Our goal is to provide fans with seamless experiences from ticket purchase to post-event engagement. Deploying CEQUENS communication solutions has enabled us to increase ticket sales by 35% and reduce no-show rates by 40% through proactive, multi-channel attendee communication strategies. ”
Michael Thompson
VP of Fan Experience
“ As a live entertainment company, our mission is to create unforgettable experiences that begin the moment fans buy tickets. By utilizing CEQUENS's communication platform, we've achieved 92% message open rates and significantly improved customer satisfaction through personalized event journey communications. ”
Sarah Williams
Head of Customer Engagement
“ CEQUENS's pricing model was the most competitive compared to other communication providers, and it provided us with flexibility for peak ticketing periods and event days. CEQUENS also has proven experience in high-volume event communications, which made them the right partner for our festivals and large-scale events. ”
Ahmed Hassan
Festival Operations Director
Security and compliance
CEQUENS is certified for compliance with the world's foremost information security standards. Our systems, solutions and operations are protected at all times against cyber threats with multiple layers of data security specifically designed for ticketing and event environments.
ISO
Certified with ISO 27001 for Information Security Management
PCI DSS
Compliant with Payment Card Industry Data Security Standard
Authentication
Multifactor multichannel authentication and secure ticket verification
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Thousands of ticketing platforms and event organizers rely on our cloud communications platform to build stronger connections with their audiences.