MetaBusiness Partner
GSMA Associate Member

e-book: CPaaS in E-commerce & Retail: Order Management and Customer Support

Cequens team

CEQUENS Team

1 min read

E-book titled 'CPaaS in E-commerce & Retail: Order Management and Customer Support' showing how communication APIs enhance order tracking, customer engagement, and support experiences.
E-book titled 'CPaaS in E-commerce & Retail: Order Management and Customer Support' showing how communication APIs enhance order tracking, customer engagement, and support experiences.

Transform how brands communicate with customers at every stage of the shopping journey. This eBook explores how AI-powered CPaaS solutions automate order updates, reduce “Where’s my order?” inquiries by up to 77%, and elevate satisfaction by 35%.

Download the full e-book below to discover how leading retailers save millions and deliver hyper-personalized experiences.