Elevating every moment of the event journey

We design experiences that engage attendees from ticket purchase through post-event follow-up. When customers receive timely updates through their preferred channels, satisfaction soars and no-shows decrease.

Maximizing the utility of communications for ticketing and event businesses

CEQUENS earned the trust of leading ticketing platforms and event organizers to deliver simple and effective tools that serve many functions.

Event reminders

CEQUENS helps event organizers reduce no-show rates and maximize attendance through automated, multi-channel reminder campaigns delivered at optimal times.

Real-time updates

CEQUENS empowers you to keep attendees informed with instant notifications about schedule changes, venue updates, and last-minute event information across all channels.

Multichannel engagement

Bring your event communications to attendees on their favorite platforms and support your event operations with conversational intelligence and automated attendee assistance.

Data-driven engagement

Enable automated ticket booking confirmations via voice calls, provide 24/7 self-service ticketing support through interactive voice response, and handle high-volume inquiry periods without additional staffing.

Products we recommend

Here's a list of handpicked CEQUENS products that can help you accelerate your CPaaS transformation journey.

CEQUENS SMS API

Deliver instant ticket confirmations, QR codes, and digital tickets via text message with guaranteed delivery rates above 99%, ensuring every customer receives their booking confirmation immediately.

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CEQUENS WhatsApp Business API

Send rich media ticket confirmations with event images, venue maps, parking information, and digital tickets through WhatsApp, creating engaging experiences in customers' preferred messaging platform.

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CEQUENS Push Notifications

Engage mobile app users with real-time ticket delivery, event reminders, last-minute updates, and exclusive in-app offers that drive attendance and enhance the overall event experience.

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CEQUENS Voice API & IVR

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Other use cases

Revolutionizing Customer Support

Discover CEQUENS' innovative solutions for customer support, designed to streamline communication, resolve ticketing issues, and enhance attendee satisfaction through efficient inquiry management and real-time assistance.

Next-Level Marketing Communication

Explore CEQUENS' solutions for transforming marketing communication strategies. From targeted promotional messaging and early bird campaigns to sold-out event waitlist management and personalized offers.

Immersive User Experiences

Discover how CEQUENS combines compliance and creativity to design secure ticket verification experiences that protect against fraud while providing seamless entry for legitimate attendees.

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Thousands of businesses rely on our cloud communications platform to build stronger customer connections.

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