As we move into the second half of the year, clarity becomes our sharpest tool. In a region evolving through AI acceleration and growing demand for digital efficiency, our focus remains steady. At CEQUENS, we are aligning execution with long-term value. This means building products that meet enterprise needs, enable operator growth, and enhance customer conversations at scale. Our communication ecosystem is already delivering measurable results.
Now, H2 is about sharpening that momentum. It is about refining what drives impact, scaling what delivers results, and removing what no longer serves the mission. The opportunity is not just to grow, but to grow with intelligence and intention.
H2 is shaping up to be an exciting chapter indeed. Thank you for your continued trust.
Warm regards,
Karim Khorshed Co-founder and CEO
CEQUENS Featured in Forrester’s Q2 2025 CPaaS Landscape
We're proud to be recognized by Forrester for our next-gen, AI-powered CPaaS platform—supporting real-time, secure, and compliant customer engagement across the MEA region.
How does a leading ride-hailing app in Saudi Arabia double its orders and boost engagement 6X?
By transforming every customer interaction into a real-time, personalized experience. Discover how Kaiian used CEQUENS' WhatsApp and SMS solutions to deliver promotions instantly, streamline support, and drive measurable growth.
Click here to read the full case study and see how seamless communication delivers serious results.
New E-BOOK
Why This Summer is the Perfect Time to Rethink Your Customer Experience Strategy
75% of customers expect seamless experiences across every touchpoint, but most businesses are still playing catch-up. Our new eBook, The Power of Omnichannel Communication in Customer Experience, breaks down what’s holding CX back and how to fix it.
From real-world results (think 35% lower conversion costs) to proven strategies for personalization, now’s the time to reset your strategy
Meet Enji Shaheen, Head of Applications, Development, and Integration at Attijariwafa Bank Egypt (AWB).
In this interview, Enji shares how CEQUENS’ AI-powered solutions have helped AWB enhance efficiency, elevate customer engagement, and accelerate digital transformation.
As customer expectations soar this summer, there’s no better time to streamline your communication. With CEQUENS Omnichannel Chat, you can manage all channels—WhatsApp, Instagram, Messenger, and more, all from one unified platform.
Don’t let another season slip by with disconnected support. Your customers are ready. Are you?
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