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e-book: CPaaS in E-commerce & Retail: Order Management and Customer Support

Written by CEQUENS Team | Oct 30, 2025 10:56:58 AM

Transform how brands communicate with customers at every stage of the shopping journey. This eBook explores how AI-powered CPaaS solutions automate order updates, reduce “Where’s my order?” inquiries by up to 77%, and elevate satisfaction by 35%.

Download the full e-book below to discover how leading retailers save millions and deliver hyper-personalized experiences.