The Transportation and Logistics industry stands to gain the most from smarter universal communications without barriers by reaping the benefits of streamlined machine to machine (M2M) communication. In historical M2M scenarios, machines were physically connected to the systems receiving the data, but in today’s Internet of Things (IoT), the internet and IP networks are the link between machines and their systems. Add another layer of connectivity available through mobile networks, and machine to machine universal communication becomes more efficient, less costly, and far more superior to its predecessor.
Typical applications of universal communication for the transportation and logistics industry range from simple notifications, alerts and warnings of freight or shipment status updates to more elaborate services like using SMS or voice call based two-factor authentication to replace a recipient’s signature on a package for delivery confirmation.
The transportation and logistics industry can also reap the benefits of smarter universal communication without barriers with tracking information messages, or sending airway bill and tracking information by SMS, IM, push notifications, email or even voice calls.